WEBSITE TERMS AND CONDITIONS OF USE
1. About the Website
(a) Welcome to www.batdeep.com (the ‘Website’). The Website provides you with an
opportunity to browse and purchase various products that have been listed for
sale through the Website (the ‘Products’). The Website provides this service by
way of granting you access to the content on the Website (the ‘Purchase
Services’).
(b) The Website is operated by BatDeep Pty Ltd (ACN 652 402 518). Access to and
use of the Website, or any of its associated Products or Services, is provided by
BatDeep Pty Ltd. Please read these terms and conditions (the ‘Terms’) carefully.
By using, browsing and/or reading the Website, this signifies that you have read,
understood and agree to be bound by the Terms. If you do not agree with the
Terms, you must cease usage of the Website, or any of the Purchase Services,
immediately.
(c) BatDeep Pty Ltd reserves the right to review and change any of the Terms by
updating this page at its sole discretion. When BatDeep Pty Ltd updates the
Terms, it will use reasonable endeavours to provide you with notice of updates to
the Terms. Any changes to the Terms take immediate effect from the date of their
publication. Before you continue, we recommend you keep a copy of the Terms
for your records.
2. Acceptance of the Terms
You accept the Terms by remaining on the Website. You may also accept the Terms
by clicking to accept or agree to the Terms where this option is made available to you
by BatDeep Pty Ltd in the user interface.
3. Registration to use the Purchase Services
(a) In order to access the Purchase Services, you may be asked to first register as a
user of the Website. As part of the registration process, or as part of your
continued use of the Purchase Services, you may be required to provide personal
information about yourself (such as identification or contact details), including:
(i) Email address
(ii) Mailing address
(iii) Telephone number
(b) You warrant that any information you give to BatDeep Pty Ltd in the course
of completing the registration process will always be accurate, correct and up
to date.
(c) Once you have completed the registration process (if required by BatDeep Pty
Ltd), you will be a registered member of the Website (‘Member’) and agree to
be bound by the Terms. As a Member you will be granted immediate access to
the Purchase Services.
(d) You may not use the Purchase Services and may not accept the Terms if:
(a) you are not of legal age to form a binding contract with BatDeep Pty Ltd; or
(b) you are a person barred from receiving the Purchase Services under the
laws of Australia or other countries including the country in which you are
resident or from which you use the Purchase Services.
4. Your obligations as a Member
(a) As a Member, you agree to comply with the following: You will use the
Purchase Services only for purposes that are permitted by:
(i) the Terms;
(ii) any applicable law, regulation or generally accepted practices or guidelines
in the relevant jurisdictions;
(iii) you have the sole responsibility for protecting the confidentiality of your
password and/or email address. Use of your password by any other person
may result in the immediate cancellation of the Purchase Services;
(iv) any use of your registration information by any other person, or third
parties, is strictly prohibited. You agree to immediately notify BatDeep Pty
Ltd of any unauthorised use of your password or email address or any
breach of security of which you have become aware;
(v) access and use of the Website is limited, non-transferable and allows for
the sole use of the Website by you for the purposes of BatDeep Pty Ltd
providing the Purchase Services;
(vi) you will not use the Purchase Services or Website for any illegal and/or
unauthorised use which includes collecting email addresses of Members by
electronic or other means for the purpose of sending unsolicited email or
unauthorised framing of or linking to the Website;
(vii) you agree that commercial advertisements, affiliate links, and other forms
of solicitation may be removed from the Website without notice and may
result in termination of the Purchase Services. Appropriate legal action will
be taken by BatDeep Pty Ltd for any illegal or unauthorised use of the
Website; and
(viii) you acknowledge and agree that any automated use of the Website or its
Purchase Services is prohibited.
5. Purchase of Products and Returns Policy
(a) In using the Purchase Services to purchase the Product through the Website,
you will agree to the payment of the purchase price listed on the Website for the
Product (the ‘Purchase Price’).
(b) Payment of the Purchase Price may be made through Stripe (the ‘Payment
Gateway Provider’). In using the Purchase Services, you warrant that you have
familiarised yourself with, and agree to be bound by, the applicable Terms and
Conditions of Use, Privacy Policy and other relevant legal documentation
provided by the Payment Gateway Providers.
(c) Following payment of the Purchase Price being confirmed by BatDeep Pty Ltd,
you will be issued with a receipt to confirm that the payment has been
received and BatDeep Pty Ltd may record your purchase details for future use.
(d) BatDeep Pty Ltd may, at their sole discretion, provide a refund on the return of the
Products within 30 days where the Product is returned it its original packaging
and remains in a saleable condition. You acknowledge and agree that you are
liable for any postage and shipping costs associated with any refund pursuant to
this clause.
6. Warranty
(a) BatDeep Pty Ltd’s Products come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement or refund for a
major failure of the Product and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the Products repaired
or replaced if the Products fail to be of acceptable quality and the failure does not
amount to a major failure (the ‘Warranty’).
(b) You may make a claim under this clause (the ‘Warranty Claim’) for material
defects and workmanship in the Products within 1 month from the date of
purchase (the ‘Warranty Period’).
(c) In order to make a Warranty Claim during the Warranty Period, you must provide
proof of purchase to BatDeep Pty Ltd showing the date of purchase of the
Products, provide a description of the Products and the price paid for the
Products by sending written notice to BatDeep Pty Ltd at Level 8, 243 Edward
Street, Brisbane, Queensland, 4000 or by email at info@batdeep.com.
(d) Where the Warranty Claim is accepted then BatDeep Pty Ltd will, at its sole
discretion, either repair or replace any defective Products or part thereof with a
new or remanufactured equivalent during the Warranty Period at no charge to
you for parts or labour. You acknowledge and agree that you will be solely liable
for any postage or shipping costs incurred in facilitating the Warranty Claim.
(e) The Warranty shall be the sole and exclusive warranty granted by BatDeep Pty Ltd
and shall be the sole and exclusive remedy available to you in addition to other rights and under a law in relation to the Products to which this
warranty relates.
(f) All implied warranties including the warranties of merchantability and fitness
for use are limited to the Warranty Period.
(g) The Warranty does not apply to any appearance of the supplied Products nor to
the additional excluded items set forth below nor to any supplied Products where
the exterior of which has been damaged or defaced, which has been subjected
to misuse, abnormal service or handling, or which has been altered or modified
in design or construction.
7. Delivery
(a) You acknowledge that the Purchase Services offered by BatDeep Pty Ltd
integrate delivery (the ‘Delivery Services’) through the use of third party delivery
companies (the ‘Delivery Service Providers’).
(b) In providing the Purchase Services, BatDeep Pty Ltd may provide you with a
variety of delivery and insurance options offered as part of the Delivery Services
by the Delivery Service Providers. You acknowledge and agree that BatDeep
Pty Ltd is not the provider of these delivery and insurance options and merely
facilitates your interaction with the Delivery Service Providers in respect to
providing the Delivery Services.
(c) In the event that an item is lost or damaged in the course of the Delivery
Services, BatDeep Pty Ltd asks that you:
(i) contact the Delivery Service Provider directly to request a refund or to
claim on any insurance options available; and
(ii) contact us by sending an email to info@batdeep.com outlining in what
way the Products were damaged in transit so we are able to determine if
the Delivery Service Provider should be removed from the Purchase
Services.
8. Copyright and Intellectual Property
(a) The Website, the Purchase Services and all of the related products of BatDeep
Pty Ltd are subject to copyright. The material on the Website is protected by
copyright under the laws of Australia and through international treaties. Unless
otherwise indicated, all rights (including copyright) in the site content and
compilation of the website (including text, graphics, logos, button icons, video
images, audio clips and software) (the ‘Content’) are owned or controlled for
these purposes, and are reserved by BatDeep Pty Ltd or its contributors.
(b) BatDeep Pty Ltd retains all rights, title and interest in and to the Website and all
related content. Nothing you do on or in relation to the Website will transfer to
you:
(i) the business name, trading name, domain name, trade mark, industrial
design, patent, registered design or copyright of BatDeep Pty Ltd; or
(ii) the right to use or exploit a business name, trading name, domain name,
trade mark or industrial design; or
(iii) a system or process that is the subject of a patent, registered design or
copyright (or an adaptation or modification of such a system or process).
(c) You may not, without the prior written permission of BatDeep Pty Ltd and the
permission of any other relevant rights owners: broadcast, republish, up-load to a
third party, transmit, post, distribute, show or play in public, adapt or change in
any way the Content or third party content for any purpose. This prohibition does
not extend to materials on the Website which are freely available for re-use or are
in the public domain.
9. Privacy
BatDeep Pty Ltd takes your privacy seriously and any information provided through your
use of the Website and/or the Purchase Services are subject to BatDeep Pty Ltd’s
Privacy Policy, which is available on the Website.
10. General Disclaimer
(a) You acknowledge that BatDeep Pty Ltd does not make any terms, guarantees,
warranties, representations or conditions whatsoever regarding the Products
other than provided for pursuant to these Terms.
(b) BatDeep Pty Ltd will make every effort to ensure a Product is accurately depicted
on the Website, however, you acknowledge that sizes, colours and packaging
may differ from what is displayed on the Website.
(c) Nothing in these Terms limits or excludes any guarantees, warranties,
representations or conditions implied or imposed by law, including the
Australian Consumer Law (or any liability under them) which by law may not be
limited or excluded.
(d) Subject to this clause, and to the extent permitted by law:
(i) all terms, guarantees, warranties, representations or conditions which
are not expressly stated in these Terms are excluded; and
(ii) BatDeep Pty Ltd will not be liable for any special, indirect or consequential
loss or damage (unless such loss or damage is reasonably foreseeable
resulting from our failure to meet an applicable Consumer Guarantee),
loss of profit or opportunity, or damage to goodwill arising out of or in
connection with the Purchase Services or these Terms (including as a
result of not being able to use the Purchase Services or the late supply of
the Purchase Services), whether at common law, under contract, tort
(including negligence), in equity, pursuant to statute or otherwise.
(e) Use of the Website, the Purchase Services, and any of the products of BatDeep
Pty Ltd (including the Delivery Services), is at your own risk. Everything on the
Website, the Purchase Services, and the Products of BatDeep Pty Ltd, are
provided to you on an “as is” and “as available” basis, without warranty or
condition of any kind. None of the affiliates, directors, officers, employees,
agents, contributors, third party content providers or licensors of BatDeep Pty Ltd
including any third party where the Delivery Services are made available to you)
make any express or implied representation or warranty about its Content or any
products or Purchase Services (including the products or Purchase Services of
BatDeep Pty Ltd) referred to on the Website. This includes (but is not restricted
to) loss or damage you might suffer as a result of any of the following:
(i) failure of performance, error, omission, interruption, deletion, defect, failure
to correct defects, delay in operation or transmission, computer virus or
other harmful component, loss of data, communication line failure,
unlawful third party conduct, or theft, destruction, alteration or
unauthorised access to records;
(ii) the accuracy, suitability or currency of any information on the Website,
the Purchase Service, or any of its Content related products (including
third party material and advertisements on the Website);
(iii) costs incurred as a result of you using the Website, the Purchase
Services or any of the Products;
(iv) the Content or operation in respect to links which are provided for
the User’s convenience;
(v) any failure to complete a transaction, or any loss arising from e-
commerce transacted on the Website; or
(vi) any defamatory, threatening, offensive or unlawful conduct of third
parties or publication of any materials relating to or constituting such
conduct.
11. Limitation of Liability
(a) BatDeep Pty Ltd’s total liability arising out of or in connection with the Purchase
Services or these Terms, however arising, including under contract, tort
(including negligence), in equity, under statute or otherwise, will not exceed the
most recent Purchase Price paid by you under these Terms or where you have
not paid the Purchase Price, then the total liability of BatDeep Pty Ltd is the
resupply of information or Purchase Services to you.
(b) You expressly understand and agree that BatDeep Pty Ltd, its affiliates,
employees, agents, contributors, third party content providers and licensors shall
not be liable to you for any direct, indirect, incidental, special consequential or
exemplary damages which may be incurred by you, however caused and under
any theory of liability. This shall include, but is not limited to, any loss of profit
(whether incurred directly or indirectly), any loss of goodwill or business
reputation and any other intangible loss.
(c) BatDeep Pty Ltd is not responsible or liable in any manner for any site content
(including the Content and Third Party Content) posted on the Website or in
connection with the Purchase Services, whether posted or caused by users of
the website of BatDeep Pty Ltd, by third parties or by any of the Purchase
Services offered by BatDeep Pty Ltd.
(d) You acknowledge that BatDeep Pty Ltd does not provide the Delivery Services
to you and you agree that BatDeep Pty Ltd will not be liable to you for any
special, indirect or consequential loss or damage, loss of profit or opportunity, or
damage to goodwill arising out of or in connection with the Delivery Services.
12. Termination of Contract
(a) The Terms will continue to apply until terminated by either you or by BatDeep
Pty Ltd as set out below.
(b) If you want to terminate the Terms, you may do so by:
(i) notifying BatDeep Pty Ltd at any time; and
(ii) closing your accounts for all of the Purchase Services which you
use, where BatDeep Pty Ltd has made this option available to you.
(c) Your notice should be sent, in writing, to BatDeep Pty Ltd via the ‘Contact Us’
link on our homepage.
(d) BatDeep Pty Ltd may at any time, terminate the Terms with you if:
(i) you have breached any provision of the Terms or intend to breach
any provision;
(ii) BatDeep Pty Ltd is required to do so by law;
(iii) the partner with whom BatDeep Pty Ltd offered the Purchase Services to
you has terminated its relationship with BatDeep Pty Ltd or ceased to
offer the Purchase Services to you;
(iv) BatDeep Pty Ltd is transitioning to no longer providing the Purchase
Services to Users in the country in which you are resident or from
which you use the service; or
(v) the provision of the Purchase Services to you by BatDeep Pty Ltd is, in
the opinion of BatDeep Pty Ltd, no longer commercially viable.
(e) Subject to local applicable laws, BatDeep Pty Ltd reserves the right to
discontinue or cancel your membership to the Website at any time and may
suspend or deny, in its sole discretion, your access to all or any portion of the
Website or the Purchase Services without notice if you breach any provision of
the Terms or any applicable law or if your conduct impacts BatDeep Pty Ltd’s
name or reputation or violates the rights of those of another party.
(f) When the Terms come to an end, all of the legal rights, obligations and liabilities
that you and BatDeep Pty Ltd have benefited from, been subject to (or which
have accrued over time whilst the Terms have been in force) or which are
expressed to continue indefinitely, shall be unaffected by this cessation, and the
provisions of this clause shall continue to apply to such rights, obligations and
liabilities indefinitely.
13. Indemnity
(a) You agree to indemnify BatDeep Pty Ltd, its affiliates, employees,
agents, contributors, third party content providers and licensors from and
against:
(i) all actions, suits, claims, demands, liabilities, costs, expenses, loss and
damage (including legal fees on a full indemnity basis) incurred, suffered
or arising out of or in connection with any Content you post through the
Website;
(ii) any direct or indirect consequences of you accessing, using or transacting
on the Website or attempts to do so and any breach by you or your
agents of these Terms; and/or
(iii) any breach of the Terms.
14. Dispute Resolution
14.1. Compulsory
If a dispute arises out of or relates to the Terms, either party may not
commence any Tribunal or Court proceedings in relation to the dispute, unless
the following clauses have been complied with (except where urgent
interlocutory relief is sought).
14.2. Notice
A party to the Terms claiming a dispute (‘Dispute’) has arisen under the Terms,
must give written notice to the other party detailing the nature of the dispute,
the desired outcome and the action required to settle the Dispute.
14.3. Resolution
On receipt of that notice (‘Notice’) by that other party, the parties to the Terms
(‘Parties’) must:
(i) Within 14 days of the Notice endeavour in good faith to resolve the
Dispute expeditiously by negotiation or such other means upon which they
may mutually agree;
(ii) If for any reason whatsoever, 14 days after the date of the Notice,
the Dispute has not been resolved, the Parties must either agree
upon selection of a mediator or request that an appropriate mediator
be appointed by the President of the Office of Fair Trading or his or
her nominee;
(iii) The Parties are equally liable for the fees and reasonable expenses of a
mediator and the cost of the venue of the mediation and without limiting
the foregoing undertake to pay any amounts requested by the mediator as
a pre-condition to the mediation commencing. The Parties must each pay
their own costs associated with the mediation;
(iv) The mediation will be held in Brisbane, Australia.
14.4. Confidential
All communications concerning negotiations made by the Parties arising out of
and in connection with this dispute resolution clause are confidential and to
the extent possible, must be treated as "without prejudice" negotiations for the
purpose of applicable laws of evidence.
14.5. Termination of Mediation
If 30 days have elapsed after the start of a mediation of the Dispute and the
Dispute has not been resolved, either Party may ask the mediator to terminate
the mediation and the mediator must do so.
15. Venue and Jurisdiction
The Purchase Services offered by BatDeep Pty Ltd are intended to be used by
residents of Australia. In the event of any dispute arising out of or in relation to the
Website, you agree that the exclusive venue for resolving any dispute shall be in the
courts of Queensland, Australia.
16. Governing Law
The Terms are governed by the laws of Queensland, Australia. Any dispute,
controversy, proceeding or claim of whatever nature arising out of or in any way relating
to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and
pursuant to the laws of Queensland in Australia, without reference to conflict of law
principles, notwithstanding mandatory rules. The validity of this governing law clause is
not contested. The Terms shall be binding to the benefit of the parties hereto and their
successors and assigns.
17. Independent Legal Advice
Both parties confirm and declare that the provisions of the Terms are fair and
reasonable and both parties having taken the opportunity to obtain independent legal
advice and declare the Terms are not against public policy on the grounds of inequality
or bargaining power or general grounds of restraint of trade.
18. Severance
If any part of these Terms is found to be void or unenforceable by a Court of
competent jurisdiction, that part shall be severed